85% response rate indicates high engagement at Länsförsäkringar Älvsborg

Länsförsäkringar Älvsborg consists of 9 offices, with the headquarters located in Vänersborg. Here, HR specialist Roger Rönnerhag, who is passionate about employee well-being, now has better insights into the organization's well-being than ever before.

Previously, they worked on employee well-being in various ways, but three years ago, they discovered Winningtemp.

Annual measurements have their obvious limitations, Roger explains. They serve a purpose, but it's slow to implement changes. It’s better to continuously understand how everyone is feeling, as much can happen over a year. Now, we can catch signals early, act immediately, and receive feedback on what we do.

85% Response Rate Indicates High Engagement

One thing that stands out among the offices at Länsförsäkringar Älvsborg is their high response rate.

We have 500 users and an 85% response rate. We send out short surveys every other week and have had a high response rate from the beginning. This must be because it's easy to respond, we are clear about its importance, and we often discuss why we do this work.

“Winningtemp is as natural as brushing your teeth”

They also place great importance on ensuring that all comments receive responses so that employees feel heard.

We have really skilled managers, I must say. They are quick to respond and show great interest in advancing the well-being work. This shows the employees that someone is listening and seeing them on the other end.

As a manager, it can be daunting to get such a clear picture of how employees view leadership, but Länsförsäkringar Älvsborg quickly realized the value of the feedback.

Managers could initially be a bit anxious when the temperature dropped, Roger explains. But just like in family life, where things go up and down, it can be challenging at times. In the long run, it's only positive. Now, it’s part of our everyday life, it's as natural as brushing your teeth.

Well-being Can Be Measured

With Winningtemp, you get concrete figures in several different well-being categories. This makes it easy to detect whether the well-being among employees is moving in the right or wrong direction.

We follow dashboards with various key figures and use index values from Winningtemp to see where we stand, Roger explains. We also usually select specific benchmark values in the categories, meaning numbers we don't want to fall below. It works really well!

The Importance of Positivity in the Workplace

An underrated feature in Winningtemp is the ability to send praise to each other. But at Länsförsäkringar Älvsborg, they have long understood the value of positive feedback in the workplace

It’s so convenient and good to be able to send praises across the offices when someone has done something well, Roger says. We want to be the most attractive employer in Sweden, and of course, we need to spread positivity among employees. They deserve it.

Are you also interested in working more effectively with employee feedback by listening to your employees and taking concrete actions? Book a demo and see how Winningtemp can help your company.